As many pople are awre i went to a roundtable at Heathrow Airport over the summer and was very concerned when i heard the news about buggys being banned in terminal 2, so asked the team at Heathrow to provide me with a statement.
Here is their response
“We don’t believe that many parents will have sympathy with Menzies on this issue. At Heathrow we are investing £1 billion a year including a brand new Terminal 2 which will eventually replace the facilities at Terminal 1. In the meantime, we will be working with Menzies to ensure they offer the same service to parents as all other ground handlers at Heathrow”
The team at Heathrow have also promised to provide me with an update next week on their discussions and the actions they have taken since the round table.